wigsis return policy
How to Return Your Wigsis Order
Wigsis offers a generous return policy to ensure your satisfaction with your purchase. Heres what you need to know:
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You have 30 days from the date of receipt to return your unworn wigs for a full refund.
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To initiate a return, please contact our customer service team. They will provide you with a return label and instructions.
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Returned wigs must be in their original condition, with all tags attached.
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Please note that shipping charges are not refundable.
Can I Return a Wig That I Have Worn?
No, wigs that have been worn cannot be returned. This is for hygiene reasons.
Can I Exchange a Wig for a Different Color or Style?
Yes, you can exchange a wig within 30 days of receipt for a different color or style of equal or lesser value. Please contact our customer service team to initiate an exchange.
How Do I Return a Wig Without the Original Packaging?
If you do not have the original packaging, please contact our customer service team. They will provide you with instructions on how to return your wig without the original packaging.
What Happens If My Wig Is Defective?
If you receive a defective wig, please contact our customer service team immediately. They will arrange for a replacement or refund.
Benefits of the Wigsis Return Policy
- Peace of mind knowing that you can return your wig within 30 days for a full refund.
- No hassle returns with free shipping labels.
- Easy exchanges for different colors or styles.
- Customer service team available to help with any questions.
Experience Tips
- Inspect your wig carefully upon receipt.
- If you are not satisfied with your wig, contact our customer service team immediately.
- Keep all original packaging until you are sure you are happy with your purchase.
- Be aware that wigs that have been worn cannot be returned.
Table: Wigsis Return Policy Summary
| Condition | Timeline | Refund/Exchange |
|---|---|---|
| Unworn | 30 days | Full refund |
| Worn | Not returnable | N/A |
| Defective | Contact customer service | Replacement or refund |
Author: Emily Carter
Emily Carter is a graduate of the University of California, Berkeley with a degree in Business Administration. She has worked in the beauty industry for over 10 years, specializing in wigs and hair extensions. She is passionate about helping people find the perfect wig for their needs.
